4.6
837 reviews
100K+
Downloads
Content rating
Everyone
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About this app

As a Rochester Regional Health patient, you can securely manage and receive information about your medical record. MyCare provides you with secure access to health information anywhere, at any time. It’s a health management tool that can improve communication with your providers, document important health care information, and ultimately give you the ability to make more informed decisions so that every next day is the healthiest it can be.

With MyCare, you can access your lab and test results, request prescription renewals, schedule appointments, communicate with your providers, and pay your bills. MyCare offers personalized and secure online access to portions of your medical records 24/7.

If you already have a Rochester Regional Health MyCare account, you are ready to begin.

If you do not have a Rochester Regional Health MyCare account, create one by clicking Sign Up Now in the app or by visiting https://mycare.rochesterregional.org

For assistance email MyCare@RochesterRegional.org or call (585) 922-1234
Updated on
Oct 31, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
793 reviews
SpadeNya
March 22, 2025
Two thumbs down already and I've had it two days. SMS verification is about to become required. I've lost accounts to SMS proving before, this is healthcare and elderly people we're talking about. Also, the inability to screenshot, similar to many banking apps makes it incredibly hard for a user with an uninfected device to communicate things with family. If I could print screen it on Windows what's the difference? Acting as though attackers wouldn't have a PC is just funny.
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Kathy Frisch
January 24, 2025
1) More than two years ago I asked to have a dentist removed from My Care account. I was told he would automatically go away in 18 months. Still getting notifications. These things clutter my account. 2) When I want to send messages to specific providers, I can't use a contact list because there isn't one. I can only contact my PCP or providers who may send notes within a few months of service. The platform is inefficient to work with, yet they (RRH) encourage us to use it!
4 people found this review helpful
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M Smith
April 20, 2023
This app gives easy access to patient records. Check-in for appointments can be done before arriving, including co-payments. I love having access to lab results before I see the doctor which allows for more informed conversations. The post-visit notes are helpful too although only as good as the person inputting the information. Easier than phone calls to communicate with doctors. This app runs smoothly; I haven't encountered any glitches.
29 people found this review helpful
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What’s new

Miscellaneous fixes and improvements.

App support

Phone number
+15859221234
About the developer
Rochester Regional Health
mycare@rochesterregional.org
100 Kings Hwy S Ste 2300 Rochester, NY 14617 United States
+1 585-922-1990

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